Essay
Why Nobody Owns the Whole Thing
The work of preventing failure has no visible output, which is why it is measured only on its bad days.
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Systems
Stories and essays about the handoffs nobody owns, and the people who pay for them.
Essays
Essay
Why Nobody Pays for Coordination
Coordination cannot be priced as an item, but payment form alone does not make it happen.
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What Gets Lost in a Handoff
Information dies at a handoff because the receiving form decides what survives.
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